Contribute to Orange Belgium’s best customer experience !
Orange is a bold challenger on the Belgian telecom market. We count more than 3.3 million residential and B2B customers. We offer mobile, fix, internet & TV solutions on the Belgian market. As an innovative company focusing on the customer care, we are looking for service minded talents able to offer that extra mile for our customers. Maybe are you the skilled profile we are currently looking for!
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Then you might be glad to know that we are looking for a passionate Provisioning Specialist to join our Customer Experience Department.
Log into the next step of your career!
As Provisioning Specialist you :
- Ensure an end to end follow up of mobile or TV & internet activations
- Do the input of customer data into all system in order to be able to activate the requested services
- Respond to the incoming calls and tickets in all our systems
- Keep the customer updated of the status of the activation
- Accuracy is one of your most important assets! Every detail is important.
- You show your engagement by being an Orange Ambassador
- In mindset and sometimes also in working hours you show a flexible attitude
- The customer is in the heart of all your actions
- You communicate fluently in Dutch and French and you have a basic knowledge of English
- We are working in a fast moving business where an interest in new technologies and fast learning are assets
- You welcome changes with open arms
- “Together we can do better !” is your daily motto !
Inspired? Then we would like to hear from you! Send your CV to OrangeSC@unique.be.
If there’s a match in the making, you will be invited for a first interview. You will start as interim with option CDI after 6 months